1115 S. Battlefield Blvd
Chesapeake Virginia 23322

Sales: 7575469207

1259 East Main Street
Salem Virginia 24153

Sales: 5404044160

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American Family RV Reviews

In addition to the Google reviews below, here are a couple reviews that we've received from our customers:

Hello, I wanted to say thank you for the outstanding service we received while purchasing our first Travel Trailer. American Family RV, Chesapeake was outstanding! From the minute we walked in the door and were greeted by the young lady at the information counter, to the minute we drove off of the lot with our brand new SportTrek, the service was outstanding! John Verdolotti worked with us over the phone and on the lot to make sure everything was smooth and ready for us to take ownership. He was very patient walking us through the units on the lot and let us peek in some units that were already sold. He even helped me set up my weight distribution hitch in the parking lot!

Our Finance Manager Ron Beagle was thorough and explained every single thing while we went over all of our financing options. I came in with a very good rate from USAA but he beat that rate and got me a better loan! We only financed a small potion but a lower rate was welcomed! When we explained we were not interested in somethings he offered, he moved on to the next step; there was no pressure to buy something we did not want. He is very good at his job and he made us feel comfortable with our purchase.

When we arrived for our walkthrough, B.J. was waiting and had our trailer washed and cleaned inside and out. It was also hooked up to all services and ready to inspect. We went over literally everything! He was very patient explaining anything I had a question on and not in a hurry at all. He gave me great information and allowed me to video anything I was unsure of. We checked every single system, outlet, light and controller in the trailer! BJ. Is a wealth of information and knows these Travel Trailers well! I would definitely recommend American Family RV to anyone who wants a great deal and outstanding Service!!!

Mark and Anne Wright
Smithfield, Virginia
2021 SportTrek 281VBH
  • American Family RV Service Center exceeded our expectations and turnaround time when they did the repairs on our travel trailer that were caused by a tire blow out. Trisha kept us updated on the progress and was awesome to work with. The technician Johnny, did an awesome job. Everything matched perfectly and if you didn’t see the before damage you would never be able to tell. It was a factory perfect job! The service time was also way above expectations. We had our Travel Trailer back in less than a week. And they winterized it as well. Can’t ask for any better service then that! Highly recommend American Family RV Service Center for all your service needs.
  • If you need any repairs or service done to your camping vehicle this is the place to go! They not only repaired everything quickly and seamlessly, but they made sure our camping vehicle was secure to take out for one last trip before our repair was done. Trisha was extremely helpful and attentive. Johnny made sure that everything was fixed and even stopped me before I left to repair a rubber piece on the gutter spout. He also took me through all of the things I need to do to make sure everything on the trailer is maintained. Love this place!!
  • Our salesperson, Kevin Mitchell... was awesome! He was more knowledgeable than anyone we could have asked for! He also kept in touch with us after to see how our RV did on it’s maiden voyage. Highly recommend him!
  • We bought a camper here with the help of our salesman Jimmy, he was so kind, knowledgeable and helpful! Thankful he was the one guiding us through our buying process! Also thankful for Max and chuck they were excellent with our walk-through and making sure we understood all the ins and outs of our new camper! Would definitely recommend if looking to purchase.
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American Family RV Salem

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Mon - Tues : 09.00 AM - 05.00 PM
Wed - Fri : 09.00 AM - 05.00 PM